Our unique and versatile Outerwear helps you redefine your activities. Sumac Clothing Company is a name that is synonymous with quality workmanship, blending Custom Manufacturing abilities with popular In-Stock styles of melton leather, melton suede, polar fleece garments and golf shirts for immediate off the shelf service. The Sumac line is designed to take the outdoor enthusiast anywhere, from an urban jaunt to a backcountry adventure, creating an outerwear line that really lives with you!
Camus fleece, Leather, Suede, Melton
Simplicity has always traveled well.

PLACING AN ORDER
Our customer service department will take orders by phone, fax or email. To help us serve you better please have the following information ready.
-Customer account number
-Purchase order number
-Shipping details
-Company name, address and contact person

CUSTOMER SERVICE
Mon-Fri., 8am-4:30pm (CT)
Tel - 204 942 0091
Fax - 204 943 5939
Eml - info@sumacclothing.com
Toll Free - 866 266 9488

SHIPPING
We ship by the method specified by you or by the least expensive method when not specified. All good FOB our Winnipeg factory. As we have no control over carriers, we cannot guarantee shipment arrival on a specified date.

TERMS
Credit cards - payment by Visa and Mastercard prior to shipment - subject to receipt of signed authorization.
Net terms or CREDIT approved accounts: payment is due net 30 days from invoice day. Past due invoices will be assessed a late payment fee of 1% per month.
We reserve the right to withhold shipments without notification on overdue accounts.

CANCELLATIONS/CHANGES/AD-ONS
Once an order has been placed in production we cannot accept cancellations or changes. Orders are processed within 2 days of receipt, therefore add-ons will be handled as a separate order subject to service charges listed. Please check your orders carefully. We will send out order confirmation via fax within 2 days or receipt of purchase order

CLAIMS AND RETURNS
If you have an error or discrepancy with an order-please contact our customer service department within 48 hours of receipt of goods - prior to altering. All returns require a return authorization number (RA#) and must be made within 14 days from receipt of goods. Returned goods must be shipped with all proper documentation included and RA# marked on outside of shipping cartons. All returns must be shipped pre-paid freight: collect shipments will be returned. It is the customer's responsibility to inspect all merchandise for correct style colour and size prior to altering in any way. We are unable to accept returns on goods that have been decorated. Due to the dyeing process used by the fabric mills and variations from different dyelots, we cannot guarantee an exact match within an order or on a repeat stock or custom order. All variations shall be within normal industry standards.